FAQs

  • Yes. Dr. Ng is a board-certified psychiatrist, with expertise and extensive experience in treating all adult patients.

  • At this time, I am only offering telehealth visits via a HIPAA-compliant platform for individuals residing in New York and Connecticut.

  • I am enrolled with the following insurance carriers so that you can have better access to care:

    • Aetna

    • Anthem Blue Cross and Blue Shield New York (formerly Empire)

    • Blue Cross Blue Shield of Massachusetts

    • Highmark BlueShield of Northeastern New York

    • Horizon Blue Cross and Blue Shield of New Jersey

    • Independence Blue Cross Pennsylvania

    • Optum (Oscar, Oxford, United Healthcare)

    I also provide out-of-network services. Your insurance may cover all or some of your treatment if you file a claim for out-of-network treatment.

    If you do not have insurance, or do not wish to submit claims to your insurance, we can discuss out of pocket rates when you contact me. A sliding scale is possible. 

    Under the No Surprises Act, you have the right to request a Good Faith Estimate which details the expected costs of your mental health care. This estimate applies to individuals who are uninsured, self-pay, or requesting information about the cost of services.

    Please reach out to me at contact@nataliangmd.com to book a time for us to discuss rates and fees.

  • Yes. I am enrolled with the following insurance carriers so that you can have better access to care:

    • Aetna

    • Anthem Blue Cross and Blue Shield New York (formerly Empire)

    • Blue Cross Blue Shield of Massachusetts

    • Highmark BlueShield of Northeastern New York

    • Horizon Blue Cross and Blue Shield of New Jersey

    • Independence Blue Cross Pennsylvania

    • Optum (Oscar, Oxford, United Healthcare)

    I also provide out-of-network services. Your insurance may cover all or some of your treatment if you file a claim for out-of-network treatment.

    If you do not have insurance, or do not wish to submit claims to your insurance, we can discuss out of pocket rates when you contact me. A sliding scale is possible. 

  • I am here to help. If you have additional questions, please reach out to me at contact@nataliangmd.com to schedule a complimentary 15-minute telephone consultation to discuss further.